Black Label Hotels is a new leading hotel formula in the Netherlands. The new design hotel Black Label Hotel Valkenburg – Maastricht has opened its doors in Valkenburg on the site of the former Leeuw beer brewery. A unique hotel where nature and luxury meet and it’s all about class, with a rough edge and design, with character. EW Facility Services has been involved with the hotel since its construction. After the construction cleaning, the facility service provider is now also responsible for housekeeping, linen logistics, general service and management.
Black Label Hotels and EW Facility Services find each other, apart from delivering quality, in their vision on customer experience. General Manager Black Label Hotel Valkenburg - Maastricht, Tim Gilissen: "Staying in a Black Label Hotel means re-experiencing what an overnight stay outdoors can do. A stay that surprises, inspires and offers everything you expect as a guest. Contributing to that experience is what we expect from our partners. In our cooperation with EW Facility Services, they work excellently and think along with us in order to achieve the greatest possible customer experience." Based on its many years of experience, EW Facility Services develops innovative concepts in the field of hospitality, flexibilisation of costs and integrated solutions. Danielle van Herten, Rayon Manager of EW Facility Services: "Contributing to the guest experience is in our DNA and includes so much more than high-quality cleaning. For example, it's also about a friendly smile, answering guests' questions and even when possible suprise by doing things before someone has to ask."
General Manager Tim Gilissen, Director Martin Hendricks and EW Facility Services are no strangers to each other. Hennie Merks, Sales Manager EW Facility Services: "At Berghotel Vue we are also responsible for the cleaning services. Based on their experience and trust, they also choose this hotel formula for us as their facility partner."