[source: Service Management Netherlands]
Hotel Okura Amsterdam is known for its luxury, hospitality and experience. Cleaning plays an important role in this. A big responsibility for housekeeping partner EW Facility Services. A discussion about Kaizen and Omotenashi, about cooperation and, of course, about cleaning.
If there is one sector where hospitality is crucial, it is the hotel industry. The aim is to provide the guest with the ultimate experience. At the prestigious five-star Okura Hotel Amsterdam, they know all about it. "There is a very beautiful Japanese word that describes exactly what hospitality means to us:...
Click here for the full article in Service Management Netherlands. The article is only available in Dutch.