This week, EW Facility Services is starting with an extensive package of services at Park Plaza Hotels and art’otel in the Netherlands, both part of PPHE Hotel Group. As an exclusive partner, EW Facility Services will handle the management, room cleaning, general services cleaning and linen management at these hotels.
‘It is an integrated total package that enables us to ensure high quality and professional and uniform services for the PPHE Hotel Group’, according to Bas Haagen, Director of Marketing and Sales for EW Facility Services. ‘PPHE Hotel Group has conducted a very careful tender procedure. That we have been exclusively selected as a partner for their hotels in the Netherlands is fantastic recognition for us.’
To find a new cleaning partner, PPHE Hotel Group conducted a market survey in which they searched for parties who have earned their stripes in hotel cleaning. Nieske van Klinken-Riezebos, Regional General Manager for the Netherlands with PPHE Hotel Group: 'We specifically searched for organizations that can build on a healthy dose of experience. Not only experience in hotel cleaning, but also understanding what the hospitality industry entails. The proposed approach of EW Facility Services to support PPHE Hotel Group in this, combined with the knowledge they bring from previous projects, created the confidence needed.'
The fact that this approach is characterized by a high degree of entrepreneurship, one of the core values of EW Facility Services, played an important role. Haagen: 'It is important that we get the space from our partners to show our entrepreneurship, because that is how we can come up with innovative concepts in the area of hospitality, flexibilization and operational excellence. We therefore strive for collaboration on the basis of a strategic partnership, and we are pleased that we have a shared vision about that with the PPHE Hotel Group.'
EW Facility Services started the collaboration last Tuesday. Both parties are looking forward to a long-term partnership.