From cleaning services to experience

A clean and welcoming environment requires more than standard cleaning. Especially when your organisation operates around the clock or welcomes many visitors each day. That’s when you need a partner who understands how important continuity, flexibility and hospitality truly are.

Hospitality in cleaning

Since 1990, EW Facility Services has been providing professional cleaning services for businesses. We started out in the hotel industry, where cleanliness and guest experience go hand in hand. That hospitality mindset became part of who we are and proved just as valuable in other sectors.

Since 2004, we have also been delivering cleaning services for offices, healthcare institutions, schools and high-traffic public venues such as cinemas, concert halls, museums, Sports Centre Papendal and Rotterdam The Hague Airport.

Short lines, personal attention

Over the years, we have grown into one of the largest cleaning companies in the Netherlands. Yet we still operate with the mindset of a small organisation: short communication lines, personal attention and genuine care for the people behind the work.

Our size enables us to offer both flexibility and reliability, while continuously investing in innovation and sustainable initiatives. These are two of our key priorities.

More than just cleaning

Professional cleaning is where it starts. With more than 3,500 employees, we deliver flexible, high-quality cleaning services that exceed expectations for your visitors and your colleagues. We go beyond cleaning. We strive to make every location we care for an experience in itself.

That’s what you can expect from us: EW Facility Services turns cleaning into an experience.

Cleaning Services that move with your organisation

Every location is different. That’s why you need a cleaning partner who understands your organisation. Someone who knows when things get busy and adapts to it, who understands your internal processes and takes them into account, and who senses what is needed to keep everything running smoothly day after day.

That’s why we align our cleaning approach with the daily dynamics of your organisation.

How we ensure a smooth cleaning Process

At EW, you have one dedicated point of contact: your site manager. This person is responsible for making sure everything runs efficiently, from staff planning to quality control. They know your location, your people and your expectations, and they coordinate the cleaning accordingly.

Our cleaners are not only trained in professional cleaning but also in hospitality. They are visible, approachable and contribute to a pleasant atmosphere in the workplace. Through our digital platform H.appy, they stay in direct contact with their supervisor, allowing us to respond quickly and keep everyone involved.

For our clients, we provide full transparency through INSITE, our online environment containing all practical information such as schedules and dashboards with real-time quality results.

Smart and efficient cleaning

We believe in working efficiently and are always looking for innovations that make cleaning even smarter. At many client locations, we apply data-driven cleaning. Using sensors, we measure how spaces are used, ensuring we only clean what actually needs to be cleaned.

This way, you save time and costs without compromising on quality.

Exceeding expectations

The goal of our cleaning and facility services is to completely take the burden off your hands and exceed the expectations of everyone using or visiting your location.

This allows you to focus on what truly matters within your organisation. We make sure everything runs smoothly in the background, so visitors feel welcome and employees can work comfortably.

A responsible cleaning partner

We feel responsible for our people, our clients and the world around us.

Good employer practices

Our employees are the heart of our organisation. That’s why we continuously invest in their development, health and happiness at work.

Through the EW Academy, we offer training in both cleaning and hospitality, as well as opportunities to grow into leadership positions. New colleagues who need extra support receive on-the-job coaching and language training, so everyone feels confident in their work.

We also promote vitality and wellbeing through initiatives that help maintain a healthy balance between work and personal life.

Our commitment to being a good employer has not gone unnoticed. In 2025, EW Facility Services was ranked number one in the MT500 for good employment practices.

Sustainability in practice

Sustainability is an integral part of the way we work. We use ozone water instead of traditional cleaning products, significantly reducing the use of chemicals.

We also work with microfibre technology and environmentally friendly products, reduce plastic packaging and manage waste streams efficiently. Together with our clients, we continuously look for sustainable solutions that fit their organisation and contribute to a cleaner future.

By combining responsible employment with a sustainable way of working, we are not only a reliable cleaning partner for today but also a conscious choice for tomorrow.

what you can expect from our cleaning services

★ High-quality cleaning performed by trained professionals
★ The highest level of hospitality
★ Commitment and flexibility
★ Facility services that go beyond cleaning
★ Innovations that help your organisation move forward

Sometimes cleaning doesn’t go as it should. You have to step in too often, agreements aren’t met or the hospitality you expect is missing.
At EW Facility Services, we do things differently. We are a partner who truly takes care of everything and puts experience first. We make sure cleaning doesn’t demand attention, but makes an impression.
Would you like to experience the difference we can make at your location? Contact us to discover what we can do for your organisation.