About us

Our ambition is clear

We want to be the best cleaning company in the Netherlands. With our Hospitality Factor we make the difference. Thanks to our hospitality DNA, our flexibility and our reliability, we make a big impact on the experience of our clients. We also make an impact with our sustainability policy. Using our strength as a leading facilities service provider, we pursue clear objectives with a positive impact on people, the environment and society.

Together

As a team, we make this happen through our entrepreneurial spirit, our positive energy, the pleasure we take in our work and the high level of quality we achieve. We offer our employees extensive training and encourage them to continue to develop both personally and professionally. They are the driving force behind our organisation and therefore deserve our utmost care. With ‘Strong in your work’ we offer an organisation-wide programme in which we do everything in our power to keep our employees happy, vital and healthy.

Supported by our unique communication app H.appy, frequent MTOs and our e-NPS scores, we can honestly say that we have proud EW staff for whom creating the ultimate guest experience at your location is the highest achievable goal.

Our promise

Hospitality

Flexibility

Reliable

Create your own Future

We believe that our employees, based on their ambition and passion for the cleaning profession, can become better and better at what they do. Together as a team and individually. After all, the development to become the best starts with each person himself or herself.

Sterk in je werk

Our Strong in your Work programme is an organisation-wide initiative to keep our employees fit, vital and happy. At work, in their private lives and later during retirement.

H.appy

Our internal communication platform in which colleagues can view their current roster, find fun news about colleagues and the latest news about EW Facility Services, and give their opinions via polls and surveys, anytime and anywhere. H.appy is also the gateway to our employee portal MijnEW.

What makes us special.

Every day, over 4,700 employees commit themselves with their heart and soul to creating the ultimate experience. We do this through ‘service with a smile’, perfectly preparing more than 10,500 rooms for new hotel guests, greeting thousands of office workers, watering dozens of flowers, and above all ending the day with our heads held high and the satisfied feeling of a job well done.

5
Core values that we aspire to
OSB
Quality Mark since 2013
3,832,500
hotel rooms that we clean every year
8
EW Saxion Entrepreneurs Awards that we have presented since 2010.
6
in the Dutch cleaning market.
4
segments where we operate.

“EW Facility Services is flexible, respectful to the guests and extremely hospitable.”

Alice Abrahamse - Topaz Revitel

Unique mix at the interface of hotel and healthcare. The comfort of a hotel combined with 24-hour convalescent care and support. That was the vision of…

“We can also choose to employ cleaners ourselves. But the flexible deployment of employees and the experience in hospitality are the two main reasons why we still work with external partner EW.”

Marco Brisko - Udens Duyn

Cleaning with a sense of hospitality Hotel Udens Duyn is a hotel and care hotel in one. This makes higher demands on the cleaning. The cleaners…

“I see our cooperation as a partnership based on mutual trust. Exactly what you're looking for in a partner as an organisation.”

Jochem Schellens - Papendal

Together we go for (Olympic) gold Just like its guests, Papendal goes for gold. And with that it sets the bar high for its partners as…

“EW Facility Services is very flexible, thinks along and knows how to adapt perfectly to our needs.”

Monique Heuvel - University of Groningen

Cleaning is more than ever proactive and positive thinking. For many staff and students, the University of Groningen (RUG) is their second home. With a clean…

“The hospitality factor forms a prominent pillar in both organisations’ services. Together we strive for the ultimate guest experience.”

Wouter van Poppel - Koninklijk Concertgebouw

A harmonious partnership One of the best-known concert halls in the world, renowned for its wonderful acoustics: the Royal Concertgebouw. The very first concert was given…

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Bornego College

The cleaning work is always well taken care of Continuity is important to the Frisian comprehensive school Bornego. The best proof of this is the long…

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Rotterdam The Hague Airport

A partner that switches quickly at the time of corona Rotterdam The Hague Airport and EW Facility Services had just toasted on their new partnership when…

““With all their knowledge and experience, they’re much more than just a cleaning partner.””

Holland Casino

A sustainable cleaning partner. A strategic partnership with an eye for each other’s organisational goals and working together to create the ultimate guest experience. This typifies…

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Hilton Amsterdam Airport Schiphol

Hilton Amsterdam Airport Schiphol is different to other airport hotels, and an inspiration for the hotel sector. The cubic design, the 42-metre high atrium, the diamond-shaped…

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Thialf

It giet oan! Thialf is the premier showcase for top-level national and international skating events. With the new Thialf, which will be completed in November 2016,…